FAQs - Frequently Asked Questions

Everyone has a question about something.  We aim to answer some FAQ’s or Frequently Asked Questions here.  We know these questions and answers will not answer every single question you have.  That’s why we have a page just for you it’s our Contact Us page! 

Domain Name FAQ's

If you have a domain name already you can do one of two things.  You can keep your domain name on your domain registrar and pay for it each upon renewal.  If you want your domain name to renew automatically you can transfer your domain to Unclaimed Web.

Having a .com domain name will not make your website any better or worse than having any other domain name like .biz, .co.uk or .uk for example.

For some businesses it's better to have a domain name that lets people know where you operate your business from.  

We pay for your first year's domain name.  A domain name must be renewed each year.  If you have your domain name with us you will receive an invoice in time for your domain name to be renewed.  

If you have a domain name already you can do one of two things.  You can keep your domain name on your domain registrar and pay for it each upon renewal.  If you want your domain name to renew automatically you can transfer your domain to Unclaimed Web.

Having a .com domain name will not make your website any better or worse than having any other domain name like .biz, .co.uk or .uk for example.

For some businesses, it’s better to have a domain name that lets people know where you operate your business from.  

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HOW LONG DOES MY DOMAIN NAME LAST?

A domain is typically registered for one year.  You have the option of registering a domain name for 10 years.  10 years is the maximum time you can register your domain for before it comes up for renewal.

MY DOMAIN NAME IS DUE FOR RENEWAL BUT MY ACCOUNT IS SUSPENDED?

If your account has been suspended this is due to an overdue balance on your account.  Should your domain name come up for renewal during this time you run the risk of losing your domain name!


Hosting – FAQs

I HAVE A DOMAIN NAME ALREADY?

If you have a domain name already you can do one of two things.  You can keep your domain name on your domain registrar and pay for it each upon renewal.  If you want your domain name to renewed automatically you can transfer your domain to Unclaimed Web.

IS A .COM BETTER THAN .CO.UK?

There are many well-known brands who use .co.uk rather than .com.  This comes to personal preference.  If your product or service is only available to UK residents then a .co.uk domain would be best for you!

WHO PAYS FOR THE DOMAIN NAME?

We do.  As part of our ongoing commitment to saving our clients money, we always pay for your domain name.  To take advantage of this your domain name must be registered with us.

HOW LONG DOES MY DOMAIN NAME LAST?

A domain is typically registered for one year.  You have the option of registering a domain name for 10 years.  10 years is the maximum time you can register your domain for before it comes up for renewal.


Account FAQ’s

HOW DO I LOGIN TO MY ACCOUNT?

All your account details can be found on your original “Welcome Email”.

I HAVE LOST MY WELCOME EMAIL WHAT CAN I DO?

Send us an email via our “Contact Us” page and we shall resend your welcome email.

I HAVE FORGOTTEN MY LOGIN PASSWORD?

Just send us an email and we shall reset your password for you.

HOW DO I PAY FOR MY SERVICES FROM UNCLAIMED WEB?

We have teamed up with Stripe.  You can register your Credit or Debit Card with Stripe and approve your monthly payments.  that’s it.


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